jazzdad6705
18 July 2012
Greetings,
Just took delivery of a new Musser M55. Very excited!
The assembly went smoothly with the exception of the damper bar. It doesn't hook into the sides of frame firmly/properly. I'm hoping I'm doing nothing wrong, or there is some kind of fix or work-around?
Any ideas?
Thanks!
jazzdad6705
Comments
Resolution
jazzdad6705 Mon, 07/23/2012 - 15:29
Folks at Steve Weiss Music and Ludwig-Musser have been terrific. Turns out there was other damage that also occurred during shipping. I sent photos and they ordered a replacement M55 to be sent immediately.
Thumbs up for good customer service!
wow i'm glad they made good
tonymiceli Mon, 07/23/2012 - 19:48
In reply to Resolution by jazzdad6705
wow i'm glad they made good with it all.